Terms & Conditions

Please read these terms and conditions carefully before using the website, mobile application and related services. By using the Service, you confirm that you accept these terms and conditions and that you agree to comply with them.

1. Definitions

In the context of these terms and conditions, the following words shall have the following meanings: “Tandem” means Tandem Uni App Ltd a company registered in England and Wales with company number 15666113and whose registered address is Churchill House, 137-139 Brent Street, London, England, NW4 4DJ; “Service” means the website: www.tandemuniapp.com and any other website, mobile application and other related services under the ownership or control of Tandem from which a link has been created to these terms and conditions; “Material” means all of the information, data, text, graphics, links or computer code published on, contained or available on the Service; ”you” means the individual, firm, company or organisation accessing the Service.

2. How to contact us

The Service is owned and operated by Tandem. To contact us please email contact@tandemuniapp.com.

3. Applicable terms and conditions

Any use of the Service (including registrations and payments made via the Service), are subject to these terms and conditions. Tandem may, at its sole discretion, modify or revise these terms and conditions at any time by updating the text of this page. Every time you wish to use the Service, please check these terms and conditions to ensure you the terms and conditions that apply at that time. You are also responsible for ensuring that all persons who access our Service through your internet connection are aware of these terms and conditions and other applicable terms of service, and that they comply with them.

The following additional terms also apply to your use of the Services :

Our Privacy Policy: www.tandemuniapp.com/privacypolicy, which explains how we collect, use and store your personal information.

4. Our Service is made available free of charge

We do not guarantee that the Service, or any Materials, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Service for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

5. Use of the Service

Anyone is entitled to view any non-password protected parts of the Service and to use for their own purposes the information contained therein, provided:

It is used for information purposes only, for reproduction for personal use only, and not for reproduction on any other website or for commercial gain.
Any links created to the Service are notified to and approved by Tandem before they are created.
No part of the Service is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without the written permission of Tandem.

6. Creating an account

You will need to register and create an account with us to gain full access to the Service.

When you create an account you must not:

Impersonate another individual
Create ‘bot’ accounts or any account controlled by automated means
Share your password, give access to your account to others, or transfer your account to anyone else

You agree to maintain the security and secrecy of your account username, password and account information. You must contact us immediately where you become aware of any breach of security or unauthorised use of your account.

Only one person may use the account. You may only create one account with us.

You will be solely responsible for all activity that occurs under your account.

You confirm that the information you provide when creating your account is accurate and complete, and that you will update your Account as and when your information changes.

You must be at least 18 years to create an account and access the Service.

We have the right to disable any account, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions.

7. Copyright and trademarks

Copyright in the Material is owned by Tandem or its content suppliers. Unauthorised use of the Material including reproduction, storage, modification, distribution or republication without the prior written consent of Tandem or, where applicable, the respective copyright owner(s) is prohibited.

Our status (and that of any identified contributors) as the authors of content on the Service must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our Service for commercial purposes without obtaining a licence to do so from us or our licensors.

The names and logos of Tandem and all related product and service names, designs marks and slogans are the trade names, service marks or trademarks of Tandem and may not be used without the prior consent of Tandem.

All works in the nature of databases attract database rights.

8. No text of data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Service or any services provided via, or in relation to, our Service for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

Any "robot," "bot," "spider," "scraper" or other automated device, program, tool, algorithm, code, process or methodology used to access, obtain, copy, monitor or republish any portion of our site, or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or to develop, train, fine-tune or validate AI systems or models, including (but not limited to) identifying patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our Services for the purposes of developing, training, fine-tuning or validating any AI system or model.

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

9. Disclaimer

The Service is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation.

Tandem does not represent or warrant that the information accessible via the Service is accurate, complete or correct. The information provided on the Service has not been written to meet individual requirements and it is your sole responsibility to satisfy yourself prior to using the information in any way for your purposes. Before making any decisions based on the information contained on the Service, you are strongly advised to refer to alternative, independent sources of information to substantiate the basis for your decision.

So far as permissible by law, Tandem does not accept any liability to any person relating to the use of any such information. Whilst Tandem has taken every precaution in compiling this Service neither it nor any contributors to the Service can be held responsible for any action (or the lack thereof) taken by any person or organisation wherever they shall be based, as a result, direct or otherwise, on information contained in or accessed through this Service.

10. Uploading content to our Service

Whenever you make use of a feature that allows you to create content directly on our Service, upload or share content to our Service, or to make contact with other users of our Service, you must comply with the standards set out in our Acceptable Use Policy set out below.

You warrant that any such contribution complies with our Acceptable Use Policy, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We will consider any content you upload to our Service to be non-confidential and not protected by any trade mark, patent or copyright, that is, in the public domain. You own your content, but you are required to grant us and other users of our Service a limited licence to use, store and copy that content and to distribute and make it available to others. The rights you license to us are described in clause 11 and that licence will be deemed to be in place from the time of your first upload of the relevant content.
We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our Service violates their intellectual property rights or their right to privacy, or that content posted by you is defamatory to them or otherwise infringes their legal rights.

We have the right to remove any posting you make on our Service if, in our opinion, your post does not comply with the Acceptable Use Policy or is otherwise unlawful.

11. Rights you are giving us to use material you upload

When you upload or post content to our Service, you grant us the following rights to use that content:

A worldwide, non-exclusive, perpetual, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the Service and across different media, including to promote our site or the Service.

12. User-generated content is not approved by us

Our Service may include information and materials uploaded by other users. Save for as otherwise set out in these terms and conditions, this information and these materials have not been verified or approved by us. The views expressed by other users on our Service do not represent our views or values.

We have implemented measures to protect you from certain illegal and harmful content. For more information about this and how you can report any content, please see our protective measures and reporting policy.

13. Activities outside of the Services

The nature of the Services is to enable and/or facilitate other online or in-person events with other users of the Services or other third parties (“External Events”).

You acknowledge and agree we, or any university or other partner we work with in connection with the Services (each a “Partner”), will NOT be responsible or liable for the External Events, including the actions or omissions of any users of the Services or third parties at the External Events and you irrevocably release us, the Partner, and each of ours and theirs successors, licensees and assigns from all liability of whatever nature following from or arising as a result of the External Events and warrant that you shall make no claims in respect of the same.

14. Target audience

The Service is intended for use by a global audience and much of its content will be applicable wherever you are and whoever you are creating for, but please remember that Tandem is based in England. You should always consider your own local laws and regional practices before using any materials of information provided via the Service.

15. Limitation of liability

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our Service or any Materials.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any Materials.
In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user:

We only provide our Service for domestic and private use. You agree not to use our Service for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

16. Your rights to claim against us if we suspend of ban your use of our Service

If we suspend or ban you from using our service in a way that breaches these terms and conditions, you have a right to bring a claim against us for breach of contract.

17. Third party Services

The Service may contain links to websites operated by parties other than Tandem. Tandem does not control such websites, and is not responsible for their content. Tandem’s inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. You are solely responsible for evaluating the accuracy and completeness of any information contained on the third party websites, and also the value and integrity of any goods and services offered by such websites.

18. Privacy and Data Protection

We will use your personal information as set out in our privacy policy [www.tandemuniapp.com/privacypolicy].

19. Viruses

Whilst Tandem makes all reasonable attempts to exclude viruses from the website it cannot ensure such exclusion and no liability is accepted for damage caused through the downloading of viruses. Therefore, you are recommended to take all appropriate safeguards before downloading information from the Service. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Service or any part of it. You must not attempt to gain unauthorised access to our Service, the server on which our Service is stored or any server, computer or database connected to our Service or any other equipment or network connected with our Service. You must not interfere with, damage or disrupt any software used in the provision of our Service or any equipment or network or software owned or used by any third party on which this Service relies in any way. You must not attack our Service via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Service will cease immediately.

20. Encryption

Although the Service uses encryption security software in areas where online payment details are accepted, the security of information and payments transmitted via the Internet cannot be guaranteed. Any loss incurred or sustained by any User who transmits information by means of e-mail or other Internet links shall be borne solely and exclusively by such User and in no event shall any such loss in whole or part be borne by Tandem or its agents.

21. Force majeure

Tandem shall not be held to be in breach of its obligations hereunder nor liable to you for any loss or damage which may be suffered by another party due to any cause beyond its reasonable control including without limitation any act of God, fire, storm, flood, lightening, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.

22. General

If any provisions of these terms and conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.
These terms and conditions constitute the entire agreement between Tandem and you and supersede all other (prior or contemporaneous) communications and proposals, whether electronic or written, between you and Tandem.
Any failure of Tandem to exercise or enforce any of its rights under these terms and conditions shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement of any such rights.
Tandem may transfer our rights and obligations under these terms to another organisation.

23. Law and Jurisdiction

The terms and conditions and the use by the User of the Service shall be governed by the laws of England and Wales and the parties hereto submit to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the Service and/or any transactions made on the Service, or these terms and conditions.

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ACCEPTABLE USE POLICY

Acceptable use

These acceptable use standards apply to any material you upload or share to our site or generate on our Service (User Content). They also apply to any contact you make with other users on our Service, links to our Service, and any other ways you use our Service.

You must comply with these standards in spirit as well as to the letter.

Tandem will determine, in its discretion, whether any User Content or your use of our Service breaches these acceptable use standards.

You may not use our Service:

In any way that breaches any local, national or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To bully, insult, intimidate or humiliate any person.
To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

User Content:

Must be accurate (where it states facts).
Only contain opinions that are genuinely held.
Must comply with the law applicable in any country from which it is posted and to which the website is targeted.

User Content must not:

Be defamatory of any person.
Be obscene, offensive, hateful or inflammatory.
Infringe any copyright, database right or trade mark of any other person.
Include video content that has been or would be likely to be given an R18 certificate by the British Board of Film Classification (BBFC).
Include video content not suitable for BBFC classification.
Include material that might impair the physical, mental or moral development of persons under the age of 18.
Be likely to deceive any person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Contain illegal content or promote any illegal content or activity.
Be in contempt of court.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person.
Give the impression that the User Content emanates from Tandem, if this is not the case.
Advocate, promote, or incite any party to commit, or assist in committing, any unlawful or criminal act (e.g. copyright infringement or computer misuse).
Contain a statement which you know or believe, or have reasonable grounds for believing, would likely be understood by the public as encouragement or inducement to commit, prepare, or instigate acts of terrorism.
Be pornographic.

Illegal content

In addition, you must not use our site in any way that involves the following:

Terrorism
Child sexual exploitation or abuse, including grooming and child sexual abuse material
Hate offences
Harassment, stalking, making threats or abuse
Controlling or coercive behaviour
Intimate image abuse
Extreme pornography
Sexual exploitation of adults
Human trafficking
Unlawful immigration
Fraud and financial offences
Proceeds of crime offences
Drugs or psychoactive substance offences
Firearms, knives and other weapons offences
Encouraging or assisting suicide
Foreign interference offences
Animal cruelty

Offences

You must not upload, post, create on our site, share or cause any uploading, posting, creation or sharing of any of the following:

A grossly offensive, indecent, obscene or menacing message intending to cause offence, menace, distress or anxiety
A false message knowing it to be false, intending to cause non-trivial psychological or physical harm to a likely audience, and with no reasonable excuse
A message threatening death or serious harm while intending or being reckless as to whether the object of the threat would fear that the threat would be carried out
Flashing images when it is reasonably foreseeable that an individual with epilepsy will see it and the sender intended that the individual would suffer harm and the sender has no reasonable excuse for sending the images
A communication that intends to encourage serious self-harm
An unsolicited sexual image, including a manufactured intimate image or “deepfake,” intending the recipient to be caused alarm, distress or humiliation, or for the purpose of sexual gratification and being reckless as to whether the recipient will be caused alarm, distress or humiliation
A sexually explicit deepfake

Additional provisions for video content

You must comply with our guidance on use of maturity or sensitivity ratings on video content.

For the avoidance of doubt, for any User Content in the form of video content:

You must tell us immediately if you upload a video containing any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating, and other material that might impair the physical, mental or moral development of persons under the age of 18 (restricted material).
You must not upload a video containing material likely to incite violence or hatred against a group of persons or a member of a group of persons based on any of the following grounds: sex, race, colour, ethnic or social origin, genetic features, language, religion or other belief, political opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Advertising

You must not upload, post, create on our site or share content containing any advertising or promoting any services or web links to other sites.

You must not upload a video containing advertising for any of the following:

Cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine
Alcoholic drinks that are not aimed specifically at under-18s and do not encourage immoderate consumption of alcohol

Any advertising included in a video you upload must not:

Prejudice respect for human dignity
Include or promote discrimination based on sex, racial or ethnic origin, nationality, religion or belief, disability, age or sexual orientation
Encourage behaviour prejudicial to health or safety
Encourage behaviour grossly prejudicial to the protection of the environment
Cause physical, mental or moral detriment to persons under the age of 18
Directly exhort such persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity
Directly encourage such persons to persuade their parents or others to purchase or rent goods or services
Exploit the trust of such persons in parents, teachers or others
Unreasonably show such persons in dangerous situations

You must use the functionality provided on our site to declare whether, as far as you know or can reasonably be expected to know, any video contains advertising.

How to complain or report content

You can either:

Contact us by email at contact@tandemuniapp.com. Please ensure that any email includes sufficient information regarding your complaint, including:
a) what your complaint is about
b) any relevant dates
c) any supporting information or evidence
d) any other information you believe we may reasonably require in order to investigate your complaint
Use the reporting tools available on the Service

Reporting content is made on an anonymous basis, so other users cannot tell who made the report.

How we will deal with your complaint or reported content

When content is reported, it is not automatically taken down. Reported content is reviewed in accordance with these guidelines:

Content that violates our Terms and Conditions or Acceptable Use Policy is removed

Terms & Conditions

Our Privacy Policy: www.tandemuniapp.com/privacypolicy, which explains how we collect, use and store your personal information.

It is used for information purposes only, for reproduction for personal use only, and not for reproduction on any other website or for commercial gain.

Any links created to the Service are notified to and approved by Tandem before they are created.

No part of the Service is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without the written permission of Tandem.

6. Creating an account You will need to register and create an account with us to gain full access to the Service. When you create an account you must not:

Impersonate another individual

Create ‘bot’ accounts or any account controlled by automated means

Share your password, give access to your account to others, or transfer your account to anyone else

Any "robot," "bot," "spider," "scraper" or other automated device, program, tool, algorithm, code, process or methodology used to access, obtain, copy, monitor or republish any portion of our site, or any data, content, information or services accessed via the same.

Any automated analytical technique aimed at analysing text and data in digital form to generate information or to develop, train, fine-tune or validate AI systems or models, including (but not limited to) identifying patterns, trends and correlations.

A worldwide, non-exclusive, perpetual, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the Service and across different media, including to promote our site or the Service.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user: We exclude all implied conditions, warranties, representations or other terms that may apply to our Service or any Materials.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any Materials.

In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user:

We only provide our Service for domestic and private use. You agree not to use our Service for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If any provisions of these terms and conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

These terms and conditions constitute the entire agreement between Tandem and you and supersede all other (prior or contemporaneous) communications and proposals, whether electronic or written, between you and Tandem.

Any failure of Tandem to exercise or enforce any of its rights under these terms and conditions shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement of any such rights.

Tandem may transfer our rights and obligations under these terms to another organisation.

In any way that breaches any local, national or international law or regulation.

In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

For the purpose of harming or attempting to harm minors in any way.

To bully, insult, intimidate or humiliate any person.

To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

User Content:

Must be accurate (where it states facts).

Only contain opinions that are genuinely held.

Must comply with the law applicable in any country from which it is posted and to which the website is targeted.

User Content must not:

Be defamatory of any person.

Be obscene, offensive, hateful or inflammatory.

Infringe any copyright, database right or trade mark of any other person.

Include video content that has been or would be likely to be given an R18 certificate by the British Board of Film Classification (BBFC).

Include video content not suitable for BBFC classification.

Include material that might impair the physical, mental or moral development of persons under the age of 18.

Be likely to deceive any person.

Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

Contain illegal content or promote any illegal content or activity.

Be in contempt of court.

Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

Be likely to harass, upset, embarrass, alarm or annoy any other person.

Impersonate any person or misrepresent your identity or affiliation with any person.

Give the impression that the User Content emanates from Tandem, if this is not the case.

Advocate, promote, or incite any party to commit, or assist in committing, any unlawful or criminal act (e.g. copyright infringement or computer misuse).

Contain a statement which you know or believe, or have reasonable grounds for believing, would likely be understood by the public as encouragement or inducement to commit, prepare, or instigate acts of terrorism.

Be pornographic.

Illegal content In addition, you must not use our site in any way that involves the following:

Terrorism

Child sexual exploitation or abuse, including grooming and child sexual abuse material

Hate offences

Harassment, stalking, making threats or abuse

Controlling or coercive behaviour

Intimate image abuse

Extreme pornography

Sexual exploitation of adults

Human trafficking

Unlawful immigration

Fraud and financial offences

Proceeds of crime offences

Drugs or psychoactive substance offences

Firearms, knives and other weapons offences

Encouraging or assisting suicide

Foreign interference offences

Animal cruelty

Offences You must not upload, post, create on our site, share or cause any uploading, posting, creation or sharing of any of the following:

A grossly offensive, indecent, obscene or menacing message intending to cause offence, menace, distress or anxiety

A false message knowing it to be false, intending to cause non-trivial psychological or physical harm to a likely audience, and with no reasonable excuse

A message threatening death or serious harm while intending or being reckless as to whether the object of the threat would fear that the threat would be carried out

Flashing images when it is reasonably foreseeable that an individual with epilepsy will see it and the sender intended that the individual would suffer harm and the sender has no reasonable excuse for sending the images

A communication that intends to encourage serious self-harm

An unsolicited sexual image, including a manufactured intimate image or “deepfake,” intending the recipient to be caused alarm, distress or humiliation, or for the purpose of sexual gratification and being reckless as to whether the recipient will be caused alarm, distress or humiliation

A sexually explicit deepfake

Additional provisions for video content You must comply with our guidance on use of maturity or sensitivity ratings on video content. For the avoidance of doubt, for any User Content in the form of video content:

Advertising You must not upload, post, create on our site or share content containing any advertising or promoting any services or web links to other sites. You must not upload a video containing advertising for any of the following:

Cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine

6. Creating an account

You will need to register and create an account with us to gain full access to the Service.

When you create an account you must not:

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our Service or any Materials.

Illegal content

In addition, you must not use our site in any way that involves the following:

Offences

You must not upload, post, create on our site, share or cause any uploading, posting, creation or sharing of any of the following:

Additional provisions for video content

You must comply with our guidance on use of maturity or sensitivity ratings on video content.

For the avoidance of doubt, for any User Content in the form of video content:

Advertising

You must not upload, post, create on our site or share content containing any advertising or promoting any services or web links to other sites.

You must not upload a video containing advertising for any of the following:

You must use the functionality provided on our site to declare whether, as far as you know or can reasonably be expected to know, any video contains advertising.

How to complain or report content

You can either:

Reporting content is made on an anonymous basis, so other users cannot tell who made the report.

How we will deal with your complaint or reported content

When content is reported, it is not automatically taken down. Reported content is reviewed in accordance with these guidelines: